Our sustainability work in 2024
During the year, we worked on training, structured implementation and monitoring of our sustainable strategy. Management held work meetings and underwent training on sustainability frameworks, global initiatives and sustainability reporting.
Two sustainability training courses were arranged at Group level with mandatory attendance for all employees, partly on the 2030 Agenda and Formpipe’s longterm goals in our three focus areas of environment, social sustainability, and business ethics and responsible business conduct, and partly in-depth on social sustainability regarding respect in the workplace and pre vention of harassment.
Environment
Formpipe’s operations are not emissions-intensive, but we are committed to measuring and progressively reducing our emissions in line with the Paris Agreement’s goal of limiting global warming and strengthening resilience to climate change. We have analysed the CO2 emissions from our operations in more detail in 2024 in order to manage, measure and reduce them. We have improved our climate calculation. Measuring CO2 emissions is complex, and our ambition is to continuously improve our measurement methodology. Formpipe’s emissions calculated in CO2e (carbon diox ide equivalents) per employee amounted to 0.69 (1.08) tonnes during the year.
Emissions from operations are primarily related to business travel and energy consumption.
Our travel accounts for the largest volume of CO2 emissions. We do not provide company cars to our staff, and we make extensive use of digital meetings to avoid travel that does not have a clear purpose that justifies the travel. Our policy for travel is to first choose travel by train ahead of air travel whenever possible. We have also chosen to compensate our air travel through carbon offsetting. We commenced the year with a new organisational structure and new leadership in many teams, which led to increased travel for faceto-face meetings and close employee dialogues.
Energy consumption is primarily linked to data centres and daily use at offices. In the choice of electricity suppliers and in cooperation with landlords, we are steering developments towards fossil-free offices and server rooms. In the UK, we certify the majority of our electricity consumption to renewable electricity through SSE Energy Solutions.
Positive impact
Through our services and products, we have the opportunity to positively impact customers’ CO2 emissions as we help customers to dematerialise, for example by reducing paper use. At the same time, more advanced digitalisation and AI use can be energy intensive, which is something we are aware of and want to avoid. Our ambition is to develop energy-efficient software and propose new services that can systematically reduce climate change at the societal level. This may involve aspects such as secure digital meetings for public authorities and municipalities, or streamlining permit services.
To continue developing in a fossil-free direction, we are working on:
- prioritising and coordinating meetings when we travel
- compensating our air travel through carbon offsetting
- choosing suppliers with renewable electricity for offices and data storage
- maintaining IT equipment in order to increase its useful life and reduce electronic waste
- implementing measures to improve waste sorting at our offices
- being innovative and developing energyefficient software
Social sustainability and responsible business conduct
All the employees who contribute to development and drive our business forward are Formpipe’s most important asset. With shared values, we take responsibility and develop as a company and as individuals. We support each other, we are respectful and inclusive, and we have fun together. Always as a team. It is together and in dialogue with each other that we create a work environment that is safe, secure and stimulating, where joy and laughter are a natural part of the working day, and where we utilise the power of innovation and new technologies.
Safe and secure working conditions
Formpipe’s subsidiaries are located in countries with clear labour laws, regulations and rules for employers and employees. Our managers promote equal rights and opportunities regardless of gender, ethnicity, religion or other beliefs, disability, sexual orientation or age. In signing their employment contracts, employees confirm that they have been informed and accept that they have an obligation to follow all internal policies and rules. Some older contracts lack this wording, and we will address this in 2025 with a signed Code of Conduct. We offer our employees benefits comparable to collective agreements, as well as opportunities for teleworking, skills development, team activities and more.
Equal treatment and opportunities for all
Increased gender equality is a key goal at Formpipe. Many activities are carried out with the aim of strengthening gender equality, starting with clarity in the recruitment process. The Company’s annual salary mapping is another important activity. This shows that there is currently a gender pay gap at the Company of 11% in favour of men. According to the 2024 Industry Report from Nyckeltalsinstitutet (the Swedish Institute of Human Resource Indicators), the pay gap in the technology sector is around 6–10% when comparing median salary levels. This varies depending on the role and level in the organisation. For more senior roles such as developers and technical managers, the pay gap can be as high as 15–20%. The differences tend to be greater at higher hierarchical levels or for specialist roles. According to the report ’Women and men on the labour market 2024’ from the Danish Ministry of Employment, there is a gender pay gap of 12.2% in favour of men in Denmark. Reports on the pay gap in the UK show a 16% difference between men and women in the technology sector. We will deepen the analysis of our pay gap and will work to close the gap.
We monitor the opinions and well-being of our employees through employee surveys and individual appraisal meetings. In 2024, a new organisation was established with partly changed work methods. The annual score for eNPS was 21 (30). Change takes time and effort. Management is working together with the HR department to improve this, including through regular joint briefings and more frequent team dialogue.
Innovation and responsible business conduct
The comprehensive change journey that began in 2024 aims to strengthen Formpipe’s competitiveness and efficiency and free up time and resources for innovation in close collaboration with customers. In the autumn, a survey was conducted among major customers in the public sector, with the result that 70% of the customers responded that they see Formpipe as a partner that enables innovation and technological development.
IT and information security is of paramount importance both internally and for our customers. Thorough procedures have been established, and ISO 27001 certification exists in the larger part of the Group. Formpipe’s Danish subsidiary identified a cybersecurity incident in the autumn. The incident was limited to some internal servers in Denmark, i.e. no customer environments were affected. Thanks to good procedures, appropriate actions were promptly taken and professional cybersecurity experts were engaged for incident management and business continuity. The incident was reported to the Danish Police Authority, the Danish Centre for Cyber Security and the Danish Data Protection Agency, in accordance with Danish data security laws. The systems affected were taken off-line, and the impact was significantly limited. The incident and the work surrounding it have provided important lessons with emphasis on continued in-depth IT security work throughout the Group.
Responsibility throughout the value chain
Formpipe takes responsibility in all its relationships and in all parts of the business through good business ethics, working to counteract corruption, bribery and money laundering, and complying with international conventions on human rights, rules against slavery and human trafficking. The Company endeavours to only do business with business partners who conduct activities that are consistent with applicable legislation and are financed in a legal manner. To support and respect international human rights in the sphere of corporate influence, Formpipe primarily uses partners operating in countries where the risk of human rights violations is relatively low. In accordance with the authorisation instructions, contracts with third parties or partners in excess of a certain contract value must be authorised by at least two authorised persons within Formpipe.
In 2024, we have identified our value chain to gain insights as to where the greatest risks exist. We obtain information and take support from sources such as the Swedish National Agency for Public Procurement’s criteria for sustainable procurement. The Company’s IT Manager has started a process of coordinating sourcing activities to reduce the number of suppliers. The aim is to achieve clearer control of the supply chain.
To clarify the Company’s work with business ethics, a Code of Conduct is implemented internally and for suppliers. The aim is to ensure that ethical, social and environmental considerations are taken into account throughout the supply chain. We also provide a whistleblowing function where employees have the possibility to anonymously report suspected irregularities. The Company did not have any reports of irregularities, corruption or money laundering in 2024.
To strengthen our social sustainability and responsible business conduct, we are working on:
- offering our employees development opportunities
- freeing up time and resources for innovation
- providing training in sustainability and sharing skills and knowledge
- reviewing our procedures for salary mapping and implementing improvement measures where necessary
- continuously testing and improving our IT security
- ensuring that our agreements with external suppliers are signed by authorised persons and that extra care is taken to include sustainability aspects in the agreements
- implementing a Code of Conduct
